Politique d’expédition

Shipping Policy

Processing Time

Once your order has been received, it will be carefully reviewed and processed. Processing usually takes 1–3 business days.

Please note that processing time is separate from the shipping times listed below.

Estimated Delivery Times

Estimated shipping times depend on the destination and selected shipping method.

Standard Shipping

  • United States & Canada: approximately 3–5 business days
  • Other international destinations: approximately 5–14 business days
  • Australia & New Zealand: approximately 7–22 business days

Expedited Shipping

  • United States & Canada: approximately 2–3 business days
  • International destinations: approximately 4–12 business days

These estimates begin once your order has been processed and shipped.

In rare cases, delivery may take longer due to high demand, customs clearance, carrier delays, weather conditions, public holidays, or other circumstances outside of our control.

Shipping Costs

Shipping costs are calculated automatically during checkout and will be displayed before you complete your purchase.

From time to time, we may offer promotions that include free shipping.

Tracking

Once your order has been shipped and tracking is available, you will receive a shipping confirmation email containing your tracking information.

Please allow some time for tracking updates to become active after receiving your shipping confirmation.

Split Shipments

If your order contains multiple items, they may occasionally be shipped separately for logistical reasons.

You will not be charged any additional shipping fees as a result of split shipments.

Customs, Duties & Import Fees

International orders may be subject to customs duties, import taxes or other fees depending on the destination country.

Where applicable, these charges are the responsibility of the customer unless otherwise required by law or stated during checkout.

Womancy has no control over customs charges imposed by local authorities.

Incorrect Shipping Address

Please carefully check your shipping address before completing your order.

Womancy is not responsible for delays, failed deliveries or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or appears to have been lost in transit, please contact our customer support team within 7 days of delivery or within 7 days after the expected delivery date for lost shipments.

We will review the situation and work with you to find an appropriate solution.

Questions

If you have any questions regarding your order or shipping, you can contact us at any time through our contact form or by email.

We are happy to assist you.